Shipping Policy

1. Processing Time

• Orders are processed within 1–3 business days after payment is received.

• Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods and Timeframes

We currently ship Australia-wide using trusted delivery partners such as Australia Post and other reputable couriers.
Estimated delivery times (after dispatch):

• Standard Shipping: 3–8 business days

• Express Shipping: 1–4 business days

Delivery times are estimates only and may vary due to factors beyond our control (e.g., courier delays, weather events, peak holiday seasons).

3. Shipping Rates

• Shipping costs are calculated at checkout based on your location and the chosen delivery method.

• Free shipping may be offered for orders above a certain value — details will be displayed on our website when available.

4. Order Tracking

Once your order has been dispatched, you will receive a confirmation email with tracking information so you can monitor your delivery.

5. Incorrect Delivery Information

• Please ensure your shipping address is correct at the time of order.

• We are not responsible for delays or lost parcels due to incorrect or incomplete addresses provided by the customer.

6. Delayed or Lost Deliveries

If your parcel is significantly delayed or lost in transit:

• Contact us via email with your order number.

• We will work with our courier partners to investigate and resolve the issue.

7. International Shipping
Keep an eye out for updates on international shipping in the future.